Privacy Policy

‍Last Updated: 4th November, 2024

Welcome to LENEDO TECH FZ-LLC (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website https://www.lenedo.tech/ (“Website”) and use our services (collectively, the “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By using our Website or Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our Website or Services.

1. Information We Collect

1.1. Personal Information

We may collect personal information that can identify you directly or indirectly when you:

• Fill out a contact or inquiry form
• Subscribe to our newsletter
• Request a quote or consultation
• Communicate with us via email, phone, or other channels

Examples of personal information we may collect include:

• Name
• Email address
• Phone number
• Company name
• Any other information you voluntarily provide

1.2. Usage Data

When you visit our Website, we automatically collect certain information about your device and how you interact with our Website. This may include:

• IP address
• Browser type and version
• Operating system
• Pages viewed
• Dates and times of visits
• Other usage statistics

We collect this information to better understand how visitors use our Website and to improve user experience.

1.3. Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to track your activity on our Website and collect certain information. This helps us analyze Website traffic, remember your preferences, and tailor our marketing efforts. You can control the use of cookies at the individual browser level; however, if you choose to disable cookies, it may limit your use of certain features or functions on our Website.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

1. To Provide and Improve Our Services: Process your inquiries, requests, or transactions, and provide you with technical and customer support.
2. To Communicate with You: Send you administrative information such as updates, security alerts, and support messages, as well as marketing or promotional materials if you have opted in.
3. To Personalize User Experience: Customize your experience on our Website based on your preferences and interests.
4. To Analyze and Improve Our Website: Monitor and analyze usage and trends to improve the performance, security, and functionality of our Website.
5. To Enforce Our Terms and Agreements: Protect the security and integrity of our Website, Services, and business.

3. Legal Bases for Processing (If Applicable)

If you are located in a jurisdiction that requires a specific legal basis for processing personal information (e.g., the EU under GDPR), we generally rely on the following legal bases:

• Consent: Where you have given us explicit consent to process your personal information for a specific purpose.
• Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving, personalizing, and securing our Services.
• Legal Obligations: Where processing is required to comply with a legal obligation.

4. Sharing and Disclosure of Information

We may share your personal information under the following circumstances:

1. With Service Providers: We may share information with third-party vendors, contractors, or agents who perform services on our behalf (e.g., payment processing, analytics, hosting) and need access to such information to carry out their work.
2. Business Transfers: In connection with or during negotiations of any merger, financing, acquisition, or dissolution transaction involving sale, transfer, or disclosure of all or a portion of our business or assets.
3. Legal Requirements: We may disclose your information if required to do so by law or if we believe such action is necessary to (a) comply with a legal obligation, (b) protect our rights or property, (c) prevent or investigate wrongdoing, or (d) protect the personal safety of our customers or the public.
4. With Your Consent: We may share information with third parties when you give us consent to do so.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or if this is not possible, we will securely store it until deletion is feasible.

6. Data Security

We take reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee its absolute security.

7. International Transfers

Depending on your location, your personal information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any incomplete or inaccurate information we hold about you.
• Deletion: Request that we delete or remove your personal information under certain circumstances.
• Objection: Object to the processing of your personal information where we are relying on a legitimate interest and there is something about your particular situation that makes you want to object to processing on this ground.
• Withdrawal of Consent: Withdraw your consent at any time where we are relying on your consent to process your personal information.

To exercise any of these rights, please contact us at support@lenedo.tech. We will respond to your request in accordance with applicable data protection laws.

9. Third-Party Links

Our Website may contain links to third-party websites. We do not control and are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of each site you visit.

10. Children’s Privacy

Our Website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you become aware that someone under 18 has provided us with personal information, please contact us, and we will take steps to remove such information and terminate the account if applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our information practices. If we make any material changes, we will notify you by posting an updated version on our Website, and we may also send you an email or display a prominent notice. Your continued use of our Website or Services after such modifications will constitute your acknowledgment of the modified Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

LENEDO TECH FZ-LLC
License Number 105312
HD88C, In5 Tech, Dubai Internet City, Dubai, UAE

Phone: +971 (52) 360-80-58
Email: support@lenedo.tech
Website: https://www.lenedo.tech